There are many factors that contribute to a successful order. KDI Group works closely with both our clients and vendors to ensure the best possible outcome for each and every order.
Here are a few tips and terms to help guide the process:
We sincerely appreciate our partnership with our clients and will do everything to offer you a great experience when working with KDI!
Due to a recent influx of “Free Art requests,” effective immediately, the following processes are now in place:
· Please provide proper art files at the beginning of the project (logo in vector format, verbiage w/ desired font, PMS colors and/or anything else we may need).
· KDI Group provides one complimentary hour of art ideas / designs per project.
· Any edits / additional design work performed by KDI after the initial hour will be billed out @ $35.00 per hour with a Minimum one hour charge (ie. 15 minutes = $35.00, 1 hour and 15 minutes = $70.00)
· Any Artwork that does not result in an order may be billed out at KDI’s discretion.
· If you prefer to have your art team set up artwork internally, KDI Group is happy to provide templates and/or printing specs.
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